Izzi Internet Connection - Super Slow!

I’m using Izzi Braodband for about 7 months and the speed is not fast all the time. Streamyx speed is much better if compared. Yet, I’m still using it because of its mobility. Last Friday, the internet connection is having some problem and speed became super slow. The worst thing about Izzi broadband is that the technical support is shutting down during the weekend!

Fine, I’ve waited until Monday morning to make a report and the technical guy told me that it will be back in the afternoon. Yet, it is not! I made another report on Tuesday morning and they committed noon time. Then I made my 3rd report on Tuesday afternoon and again I was told it will be back in the late evening or next morning. It is not again!

This is a complaint I wrote thru the contact us page on Izzi website on Tuesday Night>>

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I'm writing to express my disappointment of the technical support operation! I'm facing SUPER SLOW internet connection since last Friday and it has not been solved after 4 days. The reason given is technical support department is not operation during the weekend. This is totally unacceptable when it deal with critical issue that affecting thousands of users! You may cut the man power of the support dept during the weekend but it should operate during weekends to solve the connection problem of your subscribers!

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‘BEST’ of all, this is the message I recieved after summated the complaint! Now, you can see how efficient the technical support department is.

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Your comment has been received. Please allow 3-5 business day for our support team to look into your submission. Thank you.

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Today, I made my 4th report and according to the technical support the server has been fixed. However, there is no improvement and the internet is still super super slow! I told the technical guy that they have committed for a few times but it never been solved! I want then to make another commitment even that I know their commitment is no value at all. You know what? This guy said he don’t want to commit any more because according to his report, the server has been fix and it is now waiting the server to be stabilize. I knew that it was not his fraud but the company. So, better consider twice when you are subscribing to a broadband services especially for the package which they took 12 months or 6 months upfront!

Earth Hour 2009 Official Worldwide Roll Out

Earth Hour was started in Sydney in year 2007. It is held on the last Saturday of March every year. 35 countries and 400 cities joined Earth Hour 2008 while 88 countries and more than 4,000 cities joined Earth Hour 2009.

The main objective of this global event is to raise awareness towards the need to take action on climate change. This event creates a good momentum in fighting global warming. It is now more important that we can keep the momentum by practicing it in our daily life. So, start concerning the power consumption in your house or office. Switch off all the unnecessary electrical appliances. Saving a few dollars might be nothing to you but it is a HUGE care to our lovely planet EARTH.

See Malaysia Earth Hour 2009 video below - KLCC & KL Tower

Support earth hour to fight global warming - switching off your lights for one hour this Saturday.

Saturday march 28th 2009, local time 8:30-9:30pm

See earth hour video below >>

Hooray!!! kuanchong.com hits 200,000 accumulated visitors.

The actual accumulated visitors should have more because this website's visitor counter was placed after ~ 1+ year kuanchong.com started. This is a small milestone to most of the popular bloggers because it can be achieved in weeks. To me, I'm very happy because I only write occasionally. Hopes that I can spare more time on kuanchong.com in 2009.

Thank you for visiting!!

Credit Crisis, the started of the Economy Crisis

Merry Christmas and Happy New Year 2009!

This is my little Christmas tree set for my dauther. It is placed on top of my dvd player due to limited space in my appartment.

The overall money spend for this Christmas tree is less than RM30. Hopes that everyone can enjoy a Happy Chrismas with small budget due to the economy crisis.

 The Curve Mutiara Damansara Christmas 2008 - Fairy's Garden

The Curve shopping mall uses Fairy's tale / garden as the main theme for their Christmas deco. Compared to year 2007, this one is more colorful and fun. .

1. Entrance from the street @ The Curve

Korean Tradisional Cuisine - Bibim Bap

Traditional Korean rice with vege and meat in hot stone bowl - Bibim Bap.